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Mind you, they weren't working more than scheduled, they had just neglected to tell a superior that they were being scheduled for too many hours.
I'm working over full-time where I work currently (Safeway), but the store manager is buddy-buddy with our district's union manager, so we have 4 people on night shift working 6 days a week (including myself), they refuse to hire more people in because it'd cost them more, and if it costs them more then my store manager's bonus isn't as big, speaking out to the union results in nothing getting done. Corruption up at the top is so common it's disgusting, I don't get benefits despite working full-time (my store manager will put me in as working 40 hours even if I work 50+, that way I don't get full-time benefits) and my pay is garbage, my store manager got mad at me for asking him to cut my hours back so I could actually attend school because my hours were all fucked up, I'd go to school, come home and get 3-5 hours of sleep, go to work, come home, then go back to school and repeat, we have people up top that are completely unfit for their positions but because they have been there longer than the people who are fit for the position, the people who are fit don't get promoted and are instead stuck at the bottom with me getting fucked working 6 days a week with no benefits, some of them barely getting by. Retail jobs are all fucked up man, especially night shift because it's never managed by anyone with any position of power above the store manager.
If you're working 40 hours a week how are you not full time?
I am working full-time, but the trick is to put me as a part-time employee on the schedule and cut the hours back on the schedule so that everyone else (the district manager and the union manager) sees I'm working 40 hours, but in reality, I'll be on the schedule for 50+ hours in store, they do this intentionally so that the union thinks I'm not full-time and therefore I don't get the full-time benefits, even though I am working full-time, just not getting the benefits. The union manager does nothing when it's brought up because he's buddy-buddy with my store manager.
It's messed up.
How is this possible or legal? Wouldn't your pay stubs reflect your actual hours?
Could you go to the state with this?
A bit of it has to do with UFCW (I'm assuming that's OP's union). Part-time is the employee's pay status and not how many hours he/she works. There are part-time positions that can be scheduled UP TO 40 hours and there are full-time positions that must be scheduled for 40 hours. The full-time pay status is what dictates benefits. There is a difference between being scheduled 40 hours and working 40 hours.
OP is probably being asked to stay late or come in early and work overtime. Feeling the manager pressure, he/she is more than likely agreeing. OP is still being paid for the hours worked but is only scheduled for 40.
At least at the store I manage at, an employee achieves full time status by being scheduled and working 40 hours six weeks in a row. This is usually negated by scheduling someone 35 hours on week six. However, if I schedule you for 35 hours and ask you to stay late and you agree, you're still working more and getting paid for it, just not scheduled for it.
OP is getting screwed by his union rep and needs to get in touch with a steward in his store and go above the union rep's head.
OP could also just say no to staying late as with most Collective Bargaining Agreements, working as scheduled is not a fireable offence. If they start cutting his/her hours, OP needs to go to the union steward (or another) and file a grievance claiming retaliation.
If everything OP is saying is completely true then the UFCW is likely is of the situation at that store. Most likely due to the buddy-buddy relationship of the rep and store manager.
Unfortunately this is where unions get bad marks. They are the middle man between the employee and the company. If they aren't going to bat for the employee, the employee can't do anything to help the situation.
I'd request a transfer (seems to be a store problem) or start finding a new job.
OP I'd get a copy of your local's CBA with Safeway and learn it like the back of your hand. If you've been there longer than 90 days (usually the time period before your a full union member), you can make it work for you. I'd also learn who your store stewards are, develop a relationship with them, and start a grievance. Don't have any 1 on 1 conversations with management, always have a steward with you. If your manager wants to talk to you, immediately request a steward, they can't talk to you unless a steward is present. Your manager won't like you, but you will start getting your way.
OP likely feels scheduled 50+ hours because he/she is expected to stay late every shift, this is not the case in any retail environment I've worked at. Once the scheduled shift is worked, the employee can clock out and go home without punishment.
Source: 12 years of retail, 3 as a manager.
Wal-Mart have an excellent system for shopping, everything in one spot. But they treat their employees like absolute garbage.
My wife worked a second job for a short time as a cashier at Wal-Mart. She submitted her schedule stating she couldn't work certain days, as per their request and stated upon hire that she could only work 20 hours or less and only nights on weekdays, due to her full time job.
She gets her schedule and she's working on a day she said she couldn't work, during the day. And at 40 hours during the 7 day week. She tells her boss and shows her, the submitted document stating her hours and her initial hiring package which states all of the above.
Her boss says something to the effect of "be here for all your shifts or you're fired." My wife solved the problem but quitting immediately. The manager calls her the next day and informs her she no showed and would be fired if she did it again. My wife informs her that she already quit and would continue to "no show".
They are absolute idiots running those stores. They treat their employees like interchangeable cogs who have no real value.
They expect their employees to have no other options and that they will just put up with it.
Yeah I think this is the crux of it. If you’re working at Walmart it’s because you can’t get a better job at that time, so they’re free to treat you as shitty as they want.
If only they’d learn that treating employees well leads to better business and reputation... well, a lot of companies could stand to learn that. We’d be heading back towards the American dream.
The higher ups at Walmart (and many other corporations) make way too much money to even consider the thought of improving things. As long as they get their billions, they won't even so much as feign concern.
They built their entire hiring policy off of it.
They purposely have low standards for hiring and low pay. They want a disorganized worker base that is financially incapable of defending themselves to mitigate risk instead of enacting policies that are on the level.
Employee overtime is taken out of managers quarterly bonus checks, but department sales dictate the amount of employees that can be staffed and the amount of hours that can be covered effectively taking all effective management authority out of their hands.
All shrink is taken out of the bonus checks from employees, from damaged cars in TLE to theft and renting shipping containers because no one had the foresight to make sure all the stores had proper storage for their layaway program.
They rotate assistant managers through departments every six months for standardization, but I suspect it was to ward off familiarity. With high turn over and constantly changing supervisors the place was in a constant state of chaos.
The management had standing instructions to not work overtime to protect their bonus and anyone that did received a write-up. This also resulted in several occasions where a cashier or someone working on a vehicle couldn’t leave.
All of this put management and hourly employees at constant odds and made for a terrible and disorganized workplace.
The company always got what it wanted because no one knew anyone well enough to help each other over the fear of losing their job, which they likely would anyways inside of 1 year.
They make you clock in and sign on to anything in their system with your full social security.
I worked 29 hours a week and closed 5 of the 6 days a week my department was open while I went to school, they tracked the average job clearance times were well above most of the people there and I trained my direct supervisor who was in a full-time position. All that said my last boss was ouDwitrageously condescending to me anytime I needed to ask off for drill because as a depended she was married to a “real” soldier and attempted to write me up over days that I had missed for drill that she had rescheduled me onto. No one did a damned thing about it.
Fuck that place, fuck the system they put in place that rewards abusive personalities with leadership, and fuck the sociopaths that are so disassociated with reality they could manipulate and waste thousands of people’s lives.
I don’t like Amazon but I sincerely hope they break Walmart completely.
Please take your money somewhere else.
God i wish we had the option where I live. Walmart is IT and it fucking sucks. I have worked there and it is exactly as disorganized as you state. If internet were more readily availible here I guarantee amazon would usurp them. Also, fuck walmart vision center. Just, entirely.
What you say about low hiring standards and wanting a poor/defenseless workforce is SO true.
My dad's friend retired early from a 100,000/year job at age 55, then bought a few tundra-crawlers in Churchill, Manitoba and took tourists to see the polar bears during the season. He wanted something to do on his off-time, and went to work as a greeter at Walmart.
He lasted about a week. Boss found out he had money (noticed he drove a BMW to work and found out about his business). Boss started weirdly intimidating him; making fun of him working as a greeter, giving him shifts he didn't want, etc. When my dads friend told him he was quitting the boss told him he never should have hired him in the first place because "I can't make you do anything, you don't need the money, I have no way to control you", or something similar (I heard this story from dad's friend about a decade ago).
Most pathetic management of human resources I've ever heard in my life.
Please take your money somewhere else.
I live in SoCal, with many many options. I haven’t shopped at Walmart (Or Sam’s Club) in over ten years, precisely because I don’t like their business model, how they take over small towns, driving other businesses out, and take advantage of loose laws to pay their employees so little that our government is supplementing their salary while giving corporate and the Waltons ginormous tax breaks.
I’m not so naive as to think other companies don’t stink, but Walmart is the poster child for corporate greed.
I worked at Walmart in the meat department.
There's a nasty thing you have to deal with every shift, which is disposing of the meat that's expired, rotten, returned, or left god knows where in the store.
See, they don't just throw it away, we had to unpackaged all the nasty meat, and put it in these bins which were only emptied about once a week. They sold it to factories that would render it down to it's raw protein, lipids, etc. Our rendered said they mostly sold the rendered down shit to cosmetic companies.
Anyways, when we were trained, they told us to wear gloves whenever we do this. Spoonfed all this "we take your safety seriously" bullshit.
Whenever we ran out of gloves, they didn't get refilled for weeks. We had to unpackage all the nasty shit with our bare hands. I ended up getting salmonella at one point because of this, and was out for almost a week.
The final straw was they set up my schedule for what amassed into a triple shift. I can't remember exactly what it was like, but it was something like 10am to 8pm, then get three hours of sleep and work from 12am to 6am, then come back for 8pm to 4am.
I soon as I saw it, I said fuck it and quit.
Former assistant manager here everything he said is true. Stores over spend hours we are asked to cut associates hours to make up for it by sending them home early. We offered associates overtime and then the end of the week we were forced to make those associates cut the time. Salaried managers forced to work way more than 50 hours a week and if you don’t you could end up losing your job. Terrible company to work for. They work you like dogs and when you can’t do your job any more they replace you ( I didn’t get fired I quit after working three years on overnights. It was supposed to be one year but they wouldn’t take me off so I quit)
I was demanded to work around 90 hours a week, sometimes more, as an asm. I did it for over a year. I lost 25 lbs, my feet were destroyed, my home life didn't exist and my relationship was in shambles.
For $67k a year.... yeah. On top of the hours, my sm didn't like me, so she treated me like garbage. Literal garbage. Making fun of my hair, my voice, the way I walk...ect. She was a highschool cheerleader bully.
Fuck that shit.
I'm an electronics DM 300 miles away now... less money but ya know, I will never go into management for walmart ever again.
I used to work the night shift at a gas station in a not-so-nice city. 7 days a week, from 9 PM to 9 AM every single day. Because the owner was too cheap to hire a third person to work the 24-hour store. That's 84 hours per week. I got robbed a few times. I was threatened by customers frequently (but was behind bulletproof glass most of the time). I had a gun pointed at me twice. I finally had a nervous breakdown after a customer (well, more of a shoplifter, really) punched me in the eye. I quit. I went off the grid for a little while, both in actuality and in my head.
None of it was worth the paychecks. None of it. My philosophy now is that work takes a back-seat to living.
Yup I started losing my eye sight because of the stress it’s been three years since I quit I’m still seeing a specialist often and have to give myself a shot every two weeks
well this is comforting to see just as i get home from my first day working at walmart
How good Wal-Mart is largely depends on where you work in the store. I dunno where you live but you can go stand at Arby’s and make more doing less than anything at Wal-Mart unless you’re a TLE service writer or such, at least around here.
Yes, wal-mart is a giant corporation. Exactly how tolerable and enjoyable your job is will depend on your supervisors and local management.
Yea I've worked for Walmart on two occasions and while it was a miserable experience both times my managers were largely quite decent. A few of them were even amazing people who went the extra mile and put themselves in the trenches with the hourly grunts.
I've also worked in other Walmarts for third party vendor companies like coke and Pepsi and I've definitely seen and met some utterly hopeless and terrible pieces of human refuse trying to disguise themselves as managers.
Walmart stating "we will address internally" means never giving non managers access to the intercom ever again.
The intercom code is #96. Or was a few years ago. I may, or may not have had some fun with this.
Edit: back in like 2007-2008 Target had this thing where you could call the number from a cell phone, press #789 or #3789 and it would transfer you to this thing where it would record what you said and play it over the walkie-talkies that all associates had to carry. I think it was 1 for front employees and 2 for the backroom. Didnt matter what frequency they changed it to.
That summer in my boring ass town was a fun time. They've since changed it or gotten rid of it altogether.
That’s what ours was and all the surrounding stores
Yep, that's what it was for the store I worked at as well. I've heard of one or two people quitting like this at my store alone.
At fred meyers it is 1810 for intercom
Anyone with more recent experience care to comment? Research purposes.
Work here currently. It's 4444 or #968.
It varies? At the Sam's Club I worked before it closed this year it was Four 4s. At the Walmart I currently work at, I don't remember because I rarely use it but it is #something, it might be 96 or might be something else.
Like 9 years ago at my Wal-Mart, there was an actual button on our phone for the intercom. It was just labeled "intercom". I worked there three years and never heard of a customer or anyone misusing it.
I did enjoy talking on it, though. I would give myself a deeper voice and do a salesman-way type of talking. I just had fun with it especially since everyone else in my department was too nervous to talk into it so I gladly volunteered for it.
Which was odd because I'm usually extremely introverted but that intercom changed me, man.
Also, still fuck Wal-Mart.
I was shopping at Walmart right before thanksgiving. They must have been crazy slammed because someone let some old dude who clearly gave no shits in the intercom. He spent a good five mins shouting things into like “John, ya gotta go to pick up” and “ can somebody go to customer service, anybody, somebody has to go.”
Most of us in the aisles were really enjoying the live show. I saw a lot more laughter and had more fun with customers than a typical trip, that’s for sure. I sad when the duty was removed (I’m guessing as fast as they could end it) and we lost the funny man.
I'm imagining you having a thin high voice, picking up the intercom, having a deep salesman voice, hanging up the intercom, and then having a deep salesman voice for the rest of your life.
They will write a report and shred it
Walmart will spend hours making a crappy CBL for the associates that is poorly acted telling associates how to politely use the intercom. Associates will be forced to take it and sit back there intentionally failing it while surfing the internet on their phone. It will cost Wal-Mart many thousands of dollars in production and lost productivity.
I already have to do the active shooter CBL every damn month. It’s the SAME VIDEO, and honestly what do they expect it to change it’s a shooting there is no order to it lol.
Well at least the new video isnt as bad as the old one. You know the one where the shooter puts on ear protection and safety glasses before shooting up the store?
Dude we had two shootings at our store and had to redo it each time their was a shooting, so the way it lined up I had to watch that fucking video 3 times within a month.
This one CBLs
Theres nothing wrong with working a job like this it might be the best some people can do. Nobody who shows up to work regularly and puts their time in should be treated poorly at work.
if you work at Walmart or a place like that and aren’t actively trying to find a better job
In many places, there is nowhere else to work. Wal-Mart has driven all the smaller stores out of business, and they are the only game in town.
That is the whole problem. That’s why it’s a big deal. Monopolies = bad for everyone except the monopolist.
or doing going to college or whatever
Education is vitally important but not everyone can do this.
then I don’t feel bad for you
Well that’s not very civic-minded of you.
and you can’t complain that your job sucks.
No? Dang. Well, please let us know if the rules change. Because personally I feel it’s important to let people know about abuses and exploitation at the nation’s biggest employer.
Sweep what exactly under the rug? What's the scandal here?
Someone wasn't happy and quit, Walmart must be panicking about what they will do next.
Walmart employs the third most people in the world, after the US and Chinese military. I think your judgement is pretty harsh, not everyone has access to resources or opportunities to pursue a better career/job, even if they want to.
Look not everyone is going to be in a position to move onto better things. Some people intellectually, or socially, or whatever, just aren’t cut out for more than the types of jobs found in places like Wal-Mart. That’s the truth of society. Not everyone can be a doctor or lawyer, or even an office manager or even a Wal-Mart manager. Not everyone is leadership material. Not everyone is office material. That doesn’t mean they don’t deserve a better work environment.
So, if your job sucks, it's not the employer's fault... It's your fault for not getting a better job.
Also, poor people should just quit being poor, and the homeless should go find some homes.
I just love how people like you seem to think that (good)jobs grow on magical trees and people working in service/retail positions, that robots can't do yet, deserve to be treated like dirt and paid like shit, as if it's completely realistic that everyone can obtain these "better jobs" whenever they wanted to. Who do you think is going to be left to do the work you believe to be "inferior"? Your attitude and grasp of economics and work comes off as extremely naive, at best.
This is free advertising for them. In 2 days nobody will remember this kid.
This is just a normal weekend at Walmart.
That's a shitty approach. Life requires some of those low tier jobs be handled so that life continues uninterrupted. Why should it be looked down on to fill that job?
Fuck you, fuck you, you're cool, and fuck you, I'm out!
How I am sure it's been done at least a few times.
no idea whos at fault but part of me wishes i had a shitty work environment just so i could fantasize about pulling something like this off.
I love a good quitting story. It makes me feel like I have control over my own life. Gives me hope. Maybe Ill have one of my own some day.
But I dream.
I've got one.
I had been looking for a new job for about 9 months because the pay was so low and I wanted to leave the city. I find out my grandfather is terminal and his wife has advanced dementia so I decide to look for jobs in their city - I don't want my grandmother to be alone.
I got the job real quick but I was on a team that was horribly understaffed and overbooked. I needed to make arrangements to move to a new state and had 2 weeks of leave (that wouldn't cash out when I leave) so I decide to be the good guy and tell my boss: I'm leaving to take care of my dying grandparents and I'm giving you three weeks notice. I'll be here for the week but the next two weeks I need to use my leave to make arrangements.
I didnt need to give them any notice. But again, I was trying to look out for my team.
They come back to me and say they can't give me leave terminally, it's against policy. It's not against the company policy. It says explicitly it's not against company policy. I bring this up with them but they Hardline. Finally, I make it clear: I have no reason to stay here another minute. But you have reason to want me to stay so I can transition smoothly. I've been working alone on all of these projects and I'm the only one who knows what's going on. I can either stay the week to offboard and get my two weeks leave or I'm leaving now.
They would rather I leave, screwing them over, than pay me my two weeks vacation.
I'd never had a problem with the company before, certainly not to that extreme. But it felt so empowering to finally be able to say "No, fuck YOU" for another thing they were trying to fuck me over with.
I would have but vacation had to be approved. And that vacation wouldn't have been approved because I had given notice and I was still terminal.
They were completely unwilling to work with me, despite everything I did for the company. It wasn't some heartless corporation, it was a smaller firm ~200-300 people doing IT consulting.
The only reason to give notice is if you plan to use them as a reference later. If you aren't planning that, and you suspect in any way that they might try to fuck you over, do not give notice. The trick here is to pay attention to how they've treated other employees who have left and to get stories from veteran employees about past cases where the company has screwed anyone over. You have to gauge how they'll react to your notice before you give it to decide whether or not you should give it.
For your situation, the best thing to do would have been to tell them you're taking your 2 weeks of leave to go help take care of your grandparents. Maybe even lie and say it's just until another family member can get out there. Then after those 2 weeks and you've gotten your paycheck, you call in and say you've decided to move so you're going to go ahead and quit and you're sorry you couldn't give more notice but your grandparents need you more than that job needs you.
It might suck for them that they'll have to figure out your stuff and you won't be there to help them transition, but you have to look after yourself, not some company that doesn't deserve your undying loyalty.
Tbf it sounded like he was sleeping for an hour and a half on the job. Idk why he got ao abrasive about it (cuz he said “why didnt you just wake me up then?”
I was 16 when they put me in electronics on Black Friday. Alone. I had a line forming, but this elderly lady wanted to pay for something with a check. So I had to call a CSM to the register to clear it. Fifteen minutes later, I've called three more times, and my line is now wrapping around electronics and into the main highway. I pick up the intercom phone.
"Can I get a motherfucking CSM back to electronics to fucking clear this motherfucking check that I've been calling for for the past fifteen minutes?!"
Got my CSMs. And fired. Entire line left their carts and walked out, too.
EDIT: Since people are asking, I couldn't process anyone else once I began her transaction, as I needed a CSM to void that as well. It was a situation where no matter what, I'd need a CSM anyways.
So they went to Walmart on black Friday for the sweet deals and decided to take the moral high ground after you were fired?
I think people were pissed they stood in line for fifteen minutes and managers didn't bother to care to get the line moving. There had been CSMs up front just chatting away and laughing, according to one or two people, and neither came back to help.
Also they had to "get another cashier" to take care of things, which being understaffed as were were, was not looking promising.
The old run 3 registers out of 20 trick to keep morale down.
Morale is at an all time low! Seems to be working well.
To address your concerns about low morale and too few cash registers being open, we've decided to open six more lines on top of the usual two. Unfortunately, we only have two working cash registers. To fix this issue, please queue in lines 1,3,5,7,8, and 14. Follow the cheap reflective orange tape (currently on sale in the hardware department) forming arrows on the floor that will funnel each line into registers 4 and 9.
Thank you for shopping at our store and Merry Christmas. Remember: Shop Smart! Shop S-Mart!
Or they do what my store used to do and just pull associates from other departments to help cashier. And then the work in said departments fell behind and they get yelled at for it. Good times.
They actually get paid to do this. The less hours they give out, the higher their quarterly bonuses are. We overheard our store's management discussing it when they thought staff was out of earshot.
"The beatings will continue until morale improves"
I have walked out of line and left my stuff a couple of times.
First time I was trying to buy some new snow boots (about a $120 purchase) and the associate took a phone call while I was at the counter, walked in the back for about 5 minutes, then when they came out of the back new customers came in the door and they went over to greet them, got pulled into a conversation then started getting out the shoe size thing to see what size the new customer's child would need. There was 2 people in line behind me, I left my stuff on the counter and walked out and saw that the person behind me did the same (though the third person in line didn't follow us out).
Second time I was about the 7th or 8th person in line at the grocery store when the store shut down a register because someone was going off shift, didn't bring in anyone to replace them, and asked the two lines to "zipper" into one line about 20 people long, which would have moved me back to 12thish in line. I put the basket of groceries down and walked out past the manager that has sent the cashier off for the day.
It's rare, but there's a certain limit to how much waiting and bullshit I'm willing to deal with. I feel I have a high tolerance for this sort of bullshit, but at a certain point it's too much.
That should have been the person running the other line. They literally inconvenienced 20 people because they didn't want to play cashier for a few minutes.
I think the grocery store model in the US for checkout needs some changes. I don’t know why it’s not one master line that everyone stands in, and then as cashiers become available, “next”. Instead we have to play the old lady or master couponer lottery and see if we can get out in time.
Service jobs could be so enjoyable if both customers and your fellow employees weren't such assholes.
Edit: feel like I'm being pessimistic here. People, customers, management, whoever can be cool and often are.
If I could talk shit to customers, I absolutely would. I'd be much happier about stuff too
That's the American dream. Have a job you don't need so you can do it how you want
I wouldn't even want to talk shit. Just being able to not put up with everything is a start.
In other countries, there is not a "customer is always right" mentality, so customers across the board are more pleasant.
I lived in France for a bit and no one would EVER try to return a lollipop to the grocery store (something that happened when I was working at Kroger in college), or really anything unless it was defective or out of date.
The fellow employees are the only people that made me not wanna die every day at my retail job
Retail would be a sweet job if it wasn't for the goddamn customers.
I like that I get to interact with people....but not all people.
This job would be great if it weren’t for all the fuckin customers
Wal-Mart fired me over a fuck up in their new corporate scheduling system and their store location system. They didn't line up so I was unaware of changes. Got fired for no call no show and didn't even get a goodbye. Screw walmart.
Wal-Mart tried to fire me when I didn't even work for them. Some stuck up woman asked me to help her while I was shopping and I told her no. She went and got a manager to have him fire me. Straight up r/idontworkhere material. Was funny when I had remembered the name of the district manager (or what ever position they call it I don't remember) and said sarcastically that he'd fire the crap manager harrasing customers.
I've actually had something happen like this as a customer in Walmart as well. I was wearing a uniform that looked somewhat similar to a Walmart employee at the time. I was trying to pick out toothpaste and a lady came up to me asking me to help her find the acid reflux pills. I kindly told her that I wasn't an employee and told her where I thought it was located. She went straight to the front and complained. A manager found me and realized it was a mistake but wtf. We laughed about it, no big deal but I just found it really screwed up some people are like that.
Just to add, I wasn't rude to her at all.
I wasn't rude until the manager told me he was going to write me up for being out of uniform, not having my name badge displayed and for beinf rude to customers. Then I got rude with the manager (and that name drop). It would be different had I not said multiple times "I do not work here, I'm just a customer".
That's completely insane. What part of "I don't even work here" does he not get??
He was going off what the old upset woman said. That a Wal-Mart worker refused to help her and was rude. He for some reason couldn't understand I wasn't an employee.
Yeah, that sucks. People can be complete walnuts sometimes
Sue them in small claims court, They likely won’t send anyone to defend it.
Seems like a lot of effort for 8 bucks
He said walmart not gamestop. He'll atleast get 30
48 the majority of states the law is employment at will. That means you can be fired for any reason or no reason at all.
In other words, unless he can prove some kind of illegal prejudice, there’s nothing to be done.
Everyone should work a menial/ service job at some point so you know what it's like and have some empathy. You're a lot nicer to others once you've been there before.
Especially the douchnozzles in corporate who come up with the most idiotically redundant policies that only prove that they have zero fucking clue as to what life is like for workers on the frontlines.
If all the higher-ups had to spend four weeks each year working as regular employees at the store level, I think life at a lot of companies would be better for both employees and customers alike.
Fucking yes. They're so far removed that they don't know what actually goes on in the stores. They make ridiculous rules that make everything inefficient, then cut hours and wonder why nothing ever gets done.
They make ridiculous rules that make everything inefficient, then cut hours and wonder why nothing ever gets done.
That stuff always boggles my mind. They come up with rules and new procedures that require a fuckload of time doing what is essentially busywork that actually detracts from customer service, cut hours and suddenly they have to start making cuts because profits begin to drop off.
when i was in college i worked as a manager at victoria’s secret. they had the district manager come in and just be a regular associate for 5 days - a sort of training exercise for her and “walk a mile in my heels and you’ll see what i mean”.
it was an absolute joke.
they made sure to over staff the store like i have never seen before. the girl who had to “greet” everyone in the front of the store wasn’t also the only cashier in the back of the store that day. the stock room girl wasn’t the only person to also work the fitting rooms... which were on opposite ends of the store and impossible to be both opening fitting room doors and putting out the stock that came in. the DM was 1 of 5 people just on the sales floor when normally we were lucky to have 1 dedicated sales floor person; basically instead of having a 5 person crew [inclduing a manager who doesn’t count as staff] we had 13 people plus 3 managers every day she was there.
i remember the DM walking out on her last day, smug as fuck, and absolutely ripping our management team apart. she knew that we were only allotted approx 24 hours per day and easily had 100-150 hours scheduled daily when she was there but she said that was a lame excuse for poor performance. she even talked about lowering the hiring rate and taking away our bonuses.
i quit the next day.
This is easy to say in hindsight, but I would’ve just blurted out to the DM everything you just said. I’ve worked retail before and I hate those fat cat district managers so I know what you’re feeling. I was a stocker in an understaffed grocery store where we had to stock the shelves with carts in the aisle during shopping hours (which is already stupid) and we had to run a case to a shelf per minute. This basically means take a box off the cart, cut it open, find where it goes, stock in neatly on the shelf, put the box somewhere. All in a minute, doesn’t matter if that box contains 40 things of fucking beanie weenies. So I’m busting my ass and the DM sees me drinking from a water bottle and says we can’t have drinks on the sales floor. I didn’t stay there much longer
I'd have exploded.
Service job episodes are the only good episodes of Undercover Boss.
I 100% stand behind this idea. I doubt they would be able to reach the end of the four weeks before giving up...
I feel like this isn’t going to work. Staff will treat them significantly better and therefore they’ll come away thinking “the customers are awful but the managers are really nice and don’t hound me to do more work, or criticise me for not being fast or good enough, so I don’t think it’s that bad” and then we’re back to square one, or worse. It’s a great idea but in execution it falls down.
Could always send them to other stores and part of the policy is to not tell lower level employees, but Im sure this would backfire somehow.
The restaurant chain I used to work for made managers do every role in the restaurant. When they finished their training, they would transfer to another location. We didn't give two shits about them while we were there because they had zero chance of becoming our bosses. I think it worked pretty well.
But the thing is a lot of people will use their service experience as an excuse to be an asshole, instead of a reason to not be one.
"People were assholes to me when I was in your position, now it's my turn!" Or "I dealt with it, you should be able to too, or you're weak!"
This is where social shaming comes in on the part of this person's friends or any onlookers. I have no qualms putting someone in their place for treating someone as less than.
People should totally do this. One time my sister had brought some friends along to the movies with us, and this one jerk had kept doing really douchey things (we put our stuff in the bin, he "gave them something to clean" ect,) then he was incredibly rude to worker at a burger joint who was obviously working frantically because it was so busy.
My sister snapped and started saying as loud as she could how rude he was being. There wasn't anyone around to hear because everyone was at the drive thru but the little prat's jaw dropped like he couldn't believe someone would do something about it. It was really satisfying.
Will he continue being a douchebag? Probably, but if someone does that to him every time at least the employee knows that it's him being a dick and not their fault.
Always thought this. I worked in fast food in high school and built a ton of character and taught me I don't want to do that forever. Graduated high school and went straight to STEM to hopefully never have to deal with the general public again though almost 15 years later I still go out of my way to be friendly and patient when dealing with people working in service industries.
As someone who worked at Walmart as my first job I can say I felt this on a deep level.
I hear a lot of people shitting on this kid, but I really do empathize. Management and customers will shit on you in a customer service job, day-in and day-out, and somehow we expect people to just take it?
Just glad I work in a lab now, and don't have to deal with the general public.
Blackjack dealer here. Can confirm. Treated like shit regularly... yet I manage to smile on the inside most days as they tell me how awful of a person I am, not getting a real job etc as I pull another 8 card 21 against their 20...
(To be fair, while there are a LOT of assholes, there are also several good, fun people who are the reason I've done it for 6 years so far)
Penny wise and pound foolish could be used to describe the entire US economy and business world as well as most Americans too.
"i don't want to pay for healthcare insurance"
"it's not fair i am going to lose my house because of the medical bill from my car accident"
"if you want to go to college and better yourself, fuck you, 100k debt, your problem"
"how come young people aren't buying cars and houses and keeping the economy going? lazy kids"
I see you've met my dad and uncle. Other uncle had a stroke and is 5 years old again and needs constant care. It's expensive, can't afford a specialist, etc. "I don't know what we're going to do. It's tough and it's expensive and medicare won't cover him."
Also, "IF YOU WANT FREE HEALTHCARE THE MILITARY IS HIRING, LIBS."
Edit: which if course the irony of how socialiet that is is lost on them.
this takes me back to the obama days and the "KEEP YOUR GOVERNMENT PAWS OFF MY MEDICARE"
how and why do some people fall into this pit of really pathetic lies and misinformation, swallowed faithfully, daily, and never once give half a second of thought as to whether or not they are being bamboozled?
"IF YOU WANT FREE HEALTHCARE THE MILITARY IS HIRING, LIBS."
...said no veteran ever. The VA is a complete shitshow.
I can never understand people who get mad at BJ dealers. Those people need to really take a step back and look at their life.
As someone who likes to enjoy their vacation, I never shit on the people who make that vacation possible: valets, waiters, bartenders, dealers/croups, etc, unless they are overtly shitty to me personally.
Probably comes from delivering pizzas when I was younger.
I know it's not personal, and you're not a shitty person, so if it helps to take a bit of it out on me, so be it.
Mixture between gambling addicts losing money or just people losing money in general along with a combination of being too stupid to understand that they are losing money because they are literally gambling with their money on a game that has very low odds of winning played in a place designed to make them lose.
I never lose my temper with them. It’s not their fault if I lose, and everyone there including me knows it. And, never take more money than I am prepared to lose.
Walmart is a special breed of awful, management is just people who took the short end of the stick the longest so no one is actually good at their job. I was repeatedly showing managers how to do the simplest tasks in my department, and the department you manage is changed every like quater.
Their HR system is a joke, you legit leave a comment and get a number to see if anything comes of it. All automated.
The system they use for scheduling won't take into account hours needed and prioritizes irregular schedules. I was told I may lose hours because I made myself unavailable for 2 days in a row, and did lose hours.
Did I mention the management was incompetent? Because not only was I blamed for a managers mistake on multiple occasions but once a HIGH SCHOOLER came to me freaking out because a manager was accusing him of sexually harassing another cashier. Since I was friends with her I asked about it and she HAD NO IDEA. She had asked to work a different shift because she had no friends on the shift she had, mentioning him and a few others were still in high school and were hard to talk to.
Not to mention how much we pay in taxes to make up for their ridiculously low wages.
What I like about Walmart is how they always have their daily stock quote on the back wall, in that area near the bathrooms and where the stock room is.
Do they honestly think that a single one of the regular employees gives half a shit about the stock of the company that is likely holding out on giving them 40 hours to avoid giving any benefits, or is that just there to taunt them?
For Walmart, that's the equivalent of putting their baby photos up for all to see.
retail in general is pretty shit. i worked harder and longer for a lot less money in retail then the career i have now where im getting paid triple. also, management and upper management in retail usually treat everyone beneath them as subhuman.
The insistence on emphasizing stock prices, while subsequently ignoring the other issues you mentioned, like low hours, and also shitty compensation of course, is ubiquitous in both the corporate world and the mainstream media. It's simply a reflection of elite values. Business profitably for the rich is all they care about. Not about you or me.
Man ive worked three minimum wage jobs and one office job and it grates me how much white collar workers look down on em like they are bringing more intrinsic value to a company. Dude, that was the easiest most relaxed job ive ever had. In a minimum wage position you have to bust your ass in the meat grinder or theyll replace you with the 20+ people lined up for that job. At the office job i could take coffee and smoke breaks literally whenever i felt like it and i got paid almost twice as much.
She said "Think about your dog. It would be a shame if you got fired and had to put him in the pound." wtf.
Public school should include education on how to identify and deal with sociopaths.
Yeah this doesn't surprise me at all. Walmart is an absolute shit stain of a company. Worked there as my first job when I turned 16 and worked store standards, aka the store bitch. Pushed carts all day and had to cater to the MoDs every whim whenever they called me, which lead to carts not being brought in which I would get bitched at about. Same with taking breaks MoD would say "just let me know when you are gonna take your meal break (1 hour) and I'll get someone to cover for you". Yeah that never fucking happened and I'd get at least one call from some other manager (they were all dick heads too) bitching about how there's no carts. The final straw was when the only other store bitch quit so they needed me to cover his shifts, which was during school hours, I was in highschool at the time and made them well aware I could only work after school when they hired me. They actually tried to schedule me for during school hours, I just had enough at that point and quit on the spot.
Might've been interesting to report them for encouraging- no, requiring- truancy.
Didn't this happen with a flight attendant?
Yeah but it was more epic-after giving his intercom speech, he grabbed a beer from the drink cart, popped the emergency slide, and made his exit down the slide. He got arrested for that though.
yeah i used to work at walmart. it sucks.
I worked at Walmart when they did their "giving everyone a raise" stunt last year. Let me try to summarize that experience.
So I was hired to work "Site to Store" in May of 2017. They started me out at $10/hr. When they gave everyone the raise we were told we would get bumped up to $11/hr plus a bonus based on how long we had been with the company. A few days before that bonus was supposed to show up in our paychecks we were told that the company had "changed their mind" and employees would have to decide if they wanted the raise or the bonus, but not both.
Here's the kicker. Walmart claimed that the raise was part of the Trump tax cut, but they had been taking about the raise for months before the tax cuts.
So After Christmas, I decided to switch stores to be closer to where I was living. Walmart cut my pay to $10.00/hr for two weeks then bumped me up to $11. After that, employee hours dropped and I had to find a new job because yes, I was making $11/hr, but only getting 11 hours a week. That is standard operating procedure for Walmart. They both employ the working poor but they also peddle their worthless products to them to get their money back.
It’s not just standard for Walmart, it’s standard for most corporations and large companies.
This job would be great if it weren't for the fucking customers.
The problem is the sheer number of people who feel entitled to treat workers like shit. Even if their own life circumstances are worse, people will look down on you for having a retail job.
People are told "get a job and contribute to society!"
So people do, at Walmart
Then they're told
"Walmart's not a real job!"
An employee stood up for themselves in an (gasp) unprofessional manner? The horror....
Hear hear. If a big company is known for treating employees like shit and the quitter isn't harming customers or other staff (beyond leaving) I don't see why people are clutching their pearls. Good on kids that stand up for themselves.
It's become pretty clear that their slogen, "save money, live better", is actually aimed at management and executives rather than the customers.
NAw, management on a store level at least are pretty underpaid for the amount of hours they put in on a weekly basis. Sure you have lazy ones just like you have lazy workers but in today's Walmart they tend not to last very long.
Fuck Walmart, they fired my dad and he got $800 in a lawsuit for wrongful termination. Fuck them and their lawyers to high heaven
This may be depending on where you live but target seems to be pretty decent here. They pay decent (12/hr starting), their employees are almost always smiling, when I need help like 5 employees will try and help. The store is inviting and bright. Typically we'll organized and clean. Carts are even fantastic.
Go to Walmart and you feel disgusting. Employees look like death. Carts are awful. No one wants to help.
I gladly pay a little extra to go to target.
This is the ideal job quitting. You may not like it, but this is what peak performance looks like.